Cancellation Policy 01/01/2018
Cancellations and reschedules require 24-hour notice or they will be subject to 50% of the scheduled service charge. Appointments that are missed and that neglected to give notice, no call/no show, will result in a charge of full price of the scheduled service. This must be paid before making a new appointment.
We require 1 weeks’ notice to change or amend any appointment booked with Emma Wright®. If you cancel or amend an appointment with less than 1 weeks’ notice you will lose your £50 deposit and will not be able to make further bookings until a new non-refundable deposit is paid.
Our Quality Standards and Development is dedicated to driving our services to outstanding, by embedding high standards and effective quality control of operations. Quality Standards and Development works with our staff to ensure high quality and to establish strategies and actions to ensure continuous improvement and future development of learning qualifications to always ensure we give our clients the best possible services.
Our clients are our priority, we guarantee to give you total satisfaction with all our services, advice and products or your money back.
Our company’s mission is to enhance human life by the way you look and feel by providing the highest-quality beauty and cosmetic treatments.