Cancellation Policy
Cancellation Policy 07/11/2021
CANCELLATION POLICY
Cancellations and reschedules require 24-hour notice or they will be subject to 50% of the scheduled service charge. Appointments that are missed and that neglected to give notice, no call/no show, will result in a charge of full price of the scheduled service. This must be paid before making a new appointment.
We require 48 hours’ notice to change or amend any aesthetic appointment booked I.E. Permanent Make Up, Injectable Treatment. If you cancel or amend an appointment with less than 72 hours’ notice you will lose your pre-paid booking fee and will not be able to make further bookings until a new non-refundable booking fee has been processed.
Our Quality Standards and Development is dedicated to driving our services to outstanding, by embedding high standards and effective quality control of operations. Quality Standards and Development works with our staff to ensure high quality and to establish strategies and actions to ensure continuous improvement and future development of learning qualifications to always ensure we give our clients the best possible services.